Privacy policy
Who we are
We are Guided Systems Solutions Ltd (referred to in this document as We, Us, Our and GSS). We provide consulting services.
You can contact us via office@guidedsystemssolutions.com.
We are registered with the ICO. Registration Reference ZB855708
Introduction
We understand the importance of your personal data and are committed to meet the requirements of the Data Protection Legislation. We update this notice periodically in line with any changes to privacy and data protection laws. You should check this page from time to time to ensure that you are happy with any changes.
This Privacy Policy sets out how we protect and use of the information you give us when you use our website (www.guidedsystemssolutions.com) or contact us.
This notice details:
what information GSS collects about you when you use our site,
why we need to collect that information,
how we collect that information,
what we do with that information,
who and how we share any such information
What we information we collect
Depending on the interaction you have on our website, we collect and process different types of Personal Data. We may collect the following information:
Contact information such as name and email address
Marketing preferences
Other information relevant to the services we provide
Usage data including information about how you interact with and use our website, products and services
How will your information be used?
When you sign up for the emailing list or have contact with us, we ask for your name, and email address. We use this information to provide our newsletter to you. Preferences information such as notifications and marketing preferences may also be collected and used for this purpose.
We will use the information we collect about you to contact you able the Products and Services we provide or to respond to your specific enquiry.
To Unsubscribe from Marketing Communications
You may unsubscribe from our marketing communications by clicking on the “unsubscribe” link located on the bottom of our e-mails, or by sending us an email.
Retention of personal information
The period for which we will retain personal information will vary depending on the purposes that it was collected for, as well as the requirements of any applicable law or regulation. We will always seek to remove personal information that we no longer need to conduct our business operations.
Access to your information, its correction or removal
You can request a copy of the information that we hold about you. You can ask us to remove all your details. You can ask us at any time to stop contacting you.
Security
We hold your information securely. To prevent unauthorized access to your information, we have electronic safeguards and processes in place.
However, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our Website; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
Our legal basis for using your personal information
If you interact with our site and provide us with personal information for marketing Purposes our lawful basis for processing will be your consent.
In all other circumstances, including where you contact us, our legal basis for processing personal information is that it is necessary for our legitimate interests in conducting our business and meeting the requirements of our current and prospective customers.
Tracking website usage
Website usage information is collected using cookies. This information is used to track visitor use of the website and to compile non-personal statistical reports on website user activity, for example which pages on our website are most often visited.
You can set your browser not to accept cookies – for further information visit www.aboutcookies.org or www.allaboutcookies.org.
Changes to this Privacy Notice
This Notice will be reviewed from time to time to take account of changes to our operations or practices and, further, to make sure it remains appropriate to any changes in law, technology and the business environment. Any personal information held will be governed by our most current Notice.
Your rights
You may have certain rights in relation to the personal information we collect about you. These may include the right to request access to your personal information, to request that it is erased, that its processing is restricted, or that any inaccurate personal information is rectified. You may also have the right to object to the processing of your personal information, or in some circumstances to obtain a copy of the personal information in machine readable format. Not all of these rights will be applicable in every case; for example, where we are obliged to maintain records to meet a legal or regulatory requirement we would be unable to delete your information.
Email office@guidedsystemssolutions.com and we will respond to your request to change, correct, or delete your information within a reasonable time frame and notify you of the action we have taken.
You also have the right to complain about the use your personal information to local supervisory authority, which in the UK is the Information Commissioner’s Office.
You can contact them by calling 0303 123 1113. Or go online to https://www.ico.org.uk/concerns
Or you can write to them at:
Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow Cheshire, SK9 5AF
Before you take your complaint to the relevant Supervisory authority, we would welcome the opportunity to resolve any issues with you directly. Please direct any complaints that you have to: office@guidedsystemssolutions.com
Links to Third Party Websites
Our website may contain links to other websites. These are not covered by this Privacy Notice. If you access other websites using the links provided, you do so at your own risk. The operators of these websites may collect and use your information in accordance with their privacy policies, which may differ from ours. Please check the relevant policies before you submit any personal information to any other websites.
Summary
We will not release your information to third parties unless we have your permission, or the law requires us to. We take your privacy and security seriously and have put considerable effort into meeting the GDPR regulations.
How to contact us
Please contact us if you have any questions or comments. Our registered address is 71-75 Shelton Street, London, England, WC2H 9JQ.
Email: office@guidedsystemssolutions.com
Document date: 22 May 2025